Shipping Policy

Delivery area

Orders are shipped to serviceable addresses within New Zealand. Regional availability may vary by courier coverage.

Dispatch and delivery times

Orders are generally dispatched within 1 to 3 business days. Typical delivery time is 2 to 7 business days depending on destination and courier schedules.

Shipping costs

Shipping fees are shown during order confirmation or enquiry follow-up. Any additional handling fees will be communicated before final payment.

Missed or delayed delivery

If your parcel is delayed, contact us at ask@khomlaxxphodlarn.world with your order details so we can coordinate tracking and support.

Damaged parcels

If a package arrives visibly damaged, keep the packaging and notify our team promptly so we can assess next steps under applicable consumer rights in New Zealand.